Privacy Policy

Effective Date: June 30, 2025
At HVAC Factor, we value the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and engage with our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect We may collect personal information directly from you when you voluntarily provide it to us. This may include your name, contact details (such as email address, phone number, and physical address), and any other information you choose to provide when contacting us or submitting forms on our website.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior. This information helps us improve our website and tailor our services to better meet your needs.
Use of Information We may use the information we collect for various purposes, including but not limited to:
Providing and personalizing our services to meet your requirements
Responding to your inquiries and requests
Processing transactions and providing customer support
Sending you important updates, newsletters, and promotional materials (if you have opted in)
Analyzing website usage and trends to enhance our offerings and user experience
Protecting against fraudulent or unauthorized activities
Complying with legal obligations
Disclosure of Information We may share your personal information with third parties in the following circumstances:
Service Providers: We may engage trusted service providers who assist us in delivering our services, such as IT support, payment processing, and marketing. These service providers are contractually obligated to handle your information confidentially and securely.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to maintain the security of your information but cannot guarantee its absolute security.
Third-Party Links Our website may contain links to third-party websites or services that are not owned or controlled by HVAC Factor. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete it from our records.
Updates to Privacy Policy We may update this Privacy Policy periodically to reflect changes in our information practices. We will notify you of any significant changes by posting a prominent notice on our website or sending a direct communication. We encourage you to review this Privacy Policy regularly to stay informed about how we handle your personal information.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information].
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Last updated: June 30, 2023